HomeBlogTop Questions to Ask Before Hiring an Exterior Cleaning Company

The exterior of your property in South Georgia or North Florida is more than just a facade—it is a significant investment. However, over time, the humid climate can lead to your home or business becoming “infected” with mold, mildew, and algae.

At Clean Freaks SoftWash, we believe “Cleaning the Way it Should Be” starts with an informed customer. To ensure you receive professional results without the risk of property damage, here are the top questions you should ask before hiring any exterior cleaning service.

1. Do You Use High Pressure or Soft Washing?

This is the most critical question for any homeowner. Traditional pressure washing relies on high-velocity water that can crack siding, etch concrete, or strip granules from your roof.

  • The Better Option: Ask if they provide soft washing.
  • Why it Matters: Soft washing uses low pressure—comparable to a garden hose—combined with biodegradable detergents that kill contaminants at the root. This method lasts 4 to 6 times longer than standard pressure washing.

2. Are Your Cleaning Solutions Eco-Friendly and Safe?

In our region, protecting your landscaping, pets, and children is a top priority.

  • What to Look For: Ensure the company uses solutions that are 100% biodegradable, low-VOC, and non-toxic.
  • Our Standard: We use water-based, eco-friendly cleansers that sanitize surfaces without harming your plants or the environment.

3. What Kind of Training and Certification Do Your Technicians Have?

Exterior cleaning is a science, not just a chore. Anyone can buy a pressure washer, but untrained hands can cause permanent damage to delicate surfaces.

  • Ask About Experience: Find out if the technicians are certified in specific methods like roof or siding cleaning.
  • The Clean Freaks Difference: Our specialists are trained in the SoftWash System, which has been tested and utilized on major attractions like Disney and Universal Studios.

4. Do You Provide a Guarantee or Warranty?

A reputable company should stand behind their work with more than just a verbal promise.

  • Specific Warranties: Ask about long-term protection, especially for roofs.
  • Our Promise: We fully guarantee our work, including a Five-Year Spot Free Warranty on roof treatments. If staining returns within a year, we provide a complimentary clean.

Ready for a Truly Clean Property?

Don’t settle for a “quick fix” that only washes away the surface layer of dirt. At Clean Freaks SoftWash, we serve Valdosta and the surrounding counties with a focus on sustainability and long-lasting results.

Contact us today at (229) 326-9232 for a free quote and let us help you restore your property to its original beauty.